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Free shipping for all domestic orders over $40 and free returns and exchanges!

Free Exchanges and Returns

We want you to be 100% satisfied with your purchase. If you aren't, we'll be glad to exchange or refund an item you've ordered, up to 365 days from the date of purchase!

For any order placed within the US, and US territories, exchanges and returns are FREE. For all returns, you will be refunded in full for the original cost of your items, including shipping charges*. Exchanges will be shipped back to you via standard shipping service for no charge. If you need expedited exchange service please Contact Us.

*Refunded shipping charges are limited to standard shipping service. If you selected Priority or Priority Mail Express service, we will refund you the equivalent standard shipping service price (currently $4.95 per order).

For all exchanges and returns, items must be unworn and undamaged, in original condition and packaging. Click here to check out our full Return Policy.

Exchanges and Returns for orders placed within the US


For orders placed outside the US, unfortunately we aren't able to offer exchanges and returns for free. You will need to pay the cost to ship any items back to our office. However, all the other good stipulations of our exchange and return policy apply to you! International orders have 365 from the date of purchase to exchange or return any items, and original shipping charges will be refunded for any returns, as well as the full price for all items. We'll pay for standard shipping to send any exchanges back to you.

Exchanges and Returns for orders outside of the US

Please use the handy-dandy form we've provided on the back of your packing slip to let us know what items you need to exchange or return, and ship it back to our office at:

TumbleRoot
710 Fiero Lane, Suite 21
San Luis Obispo, CA 93401
USA

If you need any assistance processing your international exchange or return, please don't hesitate to Contact Us.

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